What I am about
I unlock commercial potential and transform complex deals and international businesses by means of challenging conventional commercial thinking, thereby accelerating sustainable and profitable growth.
If I had to describe myself with 1 word I would say Formidable – because I am strong, confident, energetic, inspiring, driven, literally (!) climb mountains, charismatic, passionate, brave, bold, tenacious, risk taker, decisive, optimistic, strong in the face of adversity.
I cannot think of a bigger reward than a team who loves working under my leadership. I received this lovely note from Sarah, who worked in my team, on the day I announced I was leaving BT.
“I would like to take this opportunity to let you know, on a personal note I have thoroughly enjoyed working in your team. It has been so refreshing to have someone (and in particular a female) lead our team in a professional, approachable and honest manner. I have entirely trusted your judgement throughout my time in your team and it has restored my faith in the ability for women to be in senior positions making a significant impact, taking difficult yet important decisions and leading prominent programmes of work and teams. What I have found most inspiring about all of this, is that you have done so with integrity, striking a great balance between being direct and forthright while remaining feminine and entirely approachable. You really are a great example to how successful women should and can behave in business.” – Sarah Rae-Hampson, Business Improvement Manager, BT Business, BT Plc
Capita Plc (London) February 2017 – present
► Commercial & Legal Director – Group Transformation & Procurement Solutions | Capita Plc |
Delivering commercial and legal leadership to all divisions within Group Transformation. Instrumental in shaping and delivering Digital Transformation Deals.
BT Plc (Held various appointments in London, UK; New York, US; and Brussels, Belgium) 2001 – 2016
► Director – Strategy and Transformation, Business Solutions | BT Plc | UK (2015 – 2016)
Handpicked to evaluate the business and initiate a transformation programme to create a scalable IT solution capability fully integrated into the BT core organisational & proposition strategy.
► Global Commercial Director, Unilever Account | BT Plc | UK & US (2011 – 2015)
Managed a global outsourcing contract delivering service at 1,000+ sites generating £120M annual revenue and oversaw a geographically disparate 300-person team located in 31 countries.
Devised and led on large business and commercial transformation programmes including a 7-month crisis-management assignment in New York.
► Commercial Director and Head of Business Management | BT Benelux | Belgium (2007 – 2011)
Controlled €385M P&L leading 100+ staff. Pinpointed to review and reinvigorate regional operations experiencing stagnant revenue growth and profit decline, requiring swift and radical action.
► Chief Legal Counsel | BT Benelux | Belgium (2005 – 2007)
Parachuted in to realign the dysfunctional 20-person legal and regulatory teams in Belgium and The Netherlands experiencing a lack of leadership, direction and morale.
►Senior Legal Counsel | BT Plc | UK (2001 – 2005)
Recruited as lead counsel commercial contracts to support the global Carrier and Network division, a unit of BT Global Services.
FirstMark Communications Inc. (Hanover, Germany) 2000 – 2001
► Director, European Regulation, Interconnection and Business Development
Influenced the start-up’s regulatory compliance strategy to support an aggressive European business expansion strategy.
Viatel Inc. (Brussels, Belgium) 1998 – 2000
► Director, Regulatory Affairs – Benelux
Traversed through numerous challenges to negotiate agreements with Belgian and Dutch incumbent Telco’s within a 1 year mandate to meet investment milestones